How to make an appointment to apply for a residence permit in Urząd
Online enrollment in some foreigners' affairs offices often causes difficulties. When the enrollment window opens, the server is overloaded due to the majority of people who want to enroll, so you may not be able to catch the free time. Or it is not possible to simply catch this "window".
As of April 12, 2024, the entry for filing in Warsaw has completely changed. It is now done through the portal mazowieckie.pl
Cost of our services
Prices are relevant for all grounds, except for Business-based Residence Permits.
The price does not include: payment of stamp duty, sworn transfers, payment for receiving plastic, necessary insurance, writing business plans (for business, for example).
The price for all family members applying together with the principal applicant (grounds: family reunification or other circumstances) is 700 PLN gross, regardless of the applicant's basis.
Payment takes place in 2 stages: 1 — 50% prepayment, part 2 after submitting the documents to Migration Office, or after 2 months.
Depending on what comes first.
- Initial consultation
- Analysis of your case and chances
- Audit of your existing documents
- Answers to questions in the CRM system during business hours (for the Basic and Standard packages, only before submitting documents)
- Initial consultation
- Analysis of your case and chances
- Audit of your existing documents
- Answers to questions in the CRM system during business hours (for the Basic and Standard packages, only before submitting documents)
- Filling out applications
- Preparation of documents for submission
- Submission of documents to the migration office by post
- Initial consultation
- Analysis of your case and chances
- Audit of your existing documents
- Answers to questions in the CRM system during business hours (for the Basic and Standard packages, only before submitting documents)
- Filling out applications
- Preparation of documents for submission
- Submission of documents to the migration office by post
- Support for the supply and selection of plastic (TRC)
- Appeal in case of refusal
- Initial consultation
- Analysis of your case and chances
- Audit of your existing documents
- Answers to questions in the CRM system during business hours (for the Basic and Standard packages, only before submitting documents)
- Filling out applications
- Preparation of documents for submission
- Submission of documents to the migration office by post
- Support for the supply and selection of plastic (TRC)
- Appeal in case of refusal
- Consultations throughout the entire process via messenger with a personal manager
- Submitting current documents to the Uzhąd (Warsaw only)
- Representing your interests in the Uzhąd by proxy (Warsaw only)
- Resubmission in case the card is issued for less than 6 months
- Assistance in obtaining ZAS-W, US-7, PIT-37 online using a trusted profile
New recording rules
The actual recording dates are not yet known at this time.
If you have difficulties in registering for a personal application for a residence card, or if you do not know what kind of visa you need, you can contact us for advice and assistance.
- Within up to 5 business days, a response will be sent to the email address provided to you with a submission date and time that is not subject to change.
- To cancel your visit, you must send an email to:
anulowaniewizyty@mazowieckie.pl with the subject line "cancel visit", with information about the reservation to be canceled: (date, time, location, alien's first and last name). - Failure to show up and cancel your visit may result in no future opportunities to make an appointment through the request form.
- Providing incomplete data on the form or data that is not correct (including case number generated from inPOL and MOS systems) will result in deletion of the application or denial of the application.
- Repeatedly sending the same notification in a given recording session will result in exclusion from being able to book and limiting the ability to book dates in the future.
- Regardless of the number of session submissions, the office reserves the right to enroll a maximum of 5 people from one email address or proxy.
- Individuals who have mailed or submitted an application through the administration office will lose the opportunity to apply for temporary residence in person, despite having a visit reservation in place.
In Lublin, there are only two kolejki where the appointment for filing is exactly 60 days later:
- Rejestracja - składanie wniosku o legalizację pobytu dla cudzoziemców
Odbiór Karty Pobytu - In Gdańsk, the longest waiting time for an internet appointment (kolejka J) is 5 months.
Ways for foreigners to enroll for filing documents in Warsaw
Variant through the website kolejka-wsc.mazowieckie.pl (a.k.a. "rutting") more. NOT AVAILABLE. Previously it allowed you to select free dates for the next 1 - 3 weeks depending on where you need to go. Also, you will not be able to book through INPOL from April 12, 2024.
In the offices at Pl. Bankowy 3/5 (entrance F from Al. Solidarności, opening hours: Monday - Friday: 08:00-16:00) and at ul. Marszałkowskiej 3/5 (window 8 on tickets "A", opening hours: Monday: 10:00-17:30, Tuesday - Friday hours. 8:00-15:00). You will be enrolled to apply for an Hourly Visa Card on a first-come, first-served basis, usually 2 or more months in advance. Also. it is worth considering the epidemiological situation, where this method may not be available.
Branches:
- in Radom at ul. Żeromskiego 53 - opening hours: Monday - Friday: 8:00 - 16:00
- in Ciechanów on ul. 17 Stycznia 60 - opening hours: Monday: 10:00 - 18:00, Tuesday - Friday: 8:00 - 16:00
- in Płock on ul. Kolegialnej 15, pokój 109 - opening hours: Monday - Friday: 8.00 - 16.00
- in Siedlce on ul. Piłsudskiego 38 - opening hours: Monday - Friday: 8:00 - 16:00
- in Ostrolenka on ul. gen. Augusta Emila Fieldorfa "Nila" 15 - opening hours: Monday - Friday: 8:00 - 16:00
By mail:
Mazowiecki Urząd Wojewódzki w Warszawie
Wydział Spraw Cudzoziemców
ul. Marszałkowska 3/5
00-624 Warszawa
Branch and mail-in appointments will similarly have a live queue for months ahead.
By e-mail.
There is now no e-mail entry, but this does not apply to you if you are applying for a Family Visa Card. You should email wniosekrodzina@mazowieckie.pl with something like this:
Subject: Zapis rodzinę na złożenie wniosków o zezwolenie na pobyt czasowy
Dzień dobry! Chciałabym umówić się na złożenie wniosków o zezwolenie na pobyt czasowy mojego męża i dziecka.
Imię i nazwisko cudzoziemca: _____
Obywatelstwo: _____
Numer paszportu cudzoziemca: _____
Posiadany obecnie tytuł pobytowy: polska karta pobytu _____
Imiona i nazwiska członków rodziny cudzoziemca, dla których będą składane wnioski, ich numery paszportów i daty ich legalnego pobytu:
Syn: _____
Mąż: _____
Numer telefonu kontaktowy: _____
Dziękuję
The answer comes in up to 3 days. The record is for 1-2 months in advance.
Through the portal kontaktwsc.mazowieckie.pl. You can try to leave your application on this portal if none of the above mentioned ways suits you and you have enough time to try your luck. You can also cancel your reservation through this portal if for some reason you are unable to attend.
On the phone. Unfortunately, this method is not available at this time.
Signing up for a Stalego Pobyt Card in Warsaw
The ways of booking the queue for applying for Pobyt stały and Rezydenta długoterminowego Unii Europejskiej (EU resident) are exactly the same as for Hourly Pobyt (described above). Only you will have to go to ul. Krucza 5/11, entrance "E".
Thus, the fastest and most efficient way to sign up for filing is through the online queue. It is quite difficult, but possible, to reserve a queue through it.
Tips
1
Do not delay your appointment until the last day of your legal stay. If you suddenly run out of time and there are no vacancies for the next few days, a confirmed reservation for the submission of documents will "extend" your legal stay.
2
It makes no difference where you apply. It does not affect the timing of the decision. All cases are handled by the court at ul. Marszałkowskiej 3/5.
3
Try to collect all the necessary documents at once and bring them to the filing, if you do not bring the originals within 14 days after filing, you will have to solve the issue through a notary. This may also affect the time it takes for a decision to be made on your case.
4
If you are from another city, where waiting times for the queue for personal filing are very long, you can apply in Warsaw. Our consultants will tell you how.
Feedback from our clients
Tanya Zhovna
09/02/2026
I want to sincerely thank Latwy Start and especially Olga for the excellent work and support at every step.
Olga is a true professional and at the same time a very caring, attentive person. From the very start she guided me step by step: she helped me gather the documents and explained everything in detail, and then took on all the organizational matters and completely removed the stress that usually comes with such procedures.
I'm very happy to recommend her to anyone who values professionalism, reliability and a human touch. And I will absolutely turn to her again.
Max
27/01/2026
I got my permanent residence card (karta stałego pobytu) with the help of Latwy Start, based on my Polish roots. I didn't really look into it myself. They told me which documents were needed and where to go. Got it all done, and now the card is in my hands.
Denis Litvinov
15/01/2026
Łatwy Start is a great choice for an IT specialist, everything runs like clockwork. A big plus is the full transparency about how invoicing (faktury) and payments are handled.
ALEXANDR
28/12/2025
I was applying for a permanent residence card (karta stałego pobytu), and Krystyna guided me through it. Everything was fine: a friendly attitude, all the information provided on time, and clear, detailed explanations. The whole process went smoothly and without any unnecessary stress.
Daryna Drobyshevska
03/12/2025
I want to leave a review about Latwy Start, and specifically about working with Olga. She is a true professional and a very pleasant person.
Olga helped me at every stage: from gathering the documents, where she constantly advised me and sent examples of how to fill them in so everything would be perfect, all the way to the visit to the urząd (office), where she went with me and completely took away the stress that comes with the procedure.
After I submitted the application, Olga kept me regularly updated on the status of my case and did everything she could to have it processed faster.
I'm incredibly happy with her work and will definitely turn to her again. Today I picked up my first card, valid for 3 years, and I know for sure - without Olga I wouldn't have managed!☺️
Vladimir Drobyshevsky
28/11/2025
I'd like to leave a positive review about this company's services. My curator was Olga. I got my residence card (karta pobytu) and I liked everything: I received information about all the details, Olga answered every question, even the silliest ones) Nothing was forgotten, the result - the card - is in hand, I recommend them!
Svitlana
21/11/2025
I’m really thankful to Olga for all her help. From answering the questions to receiving the residence permit. The process was smooth and there was no stress. That took only 5 months from application to obtainment.
Damien Vice
02/11/2025
I'm giving 1 star. I was planning to start working with them through the incubator. I sent 3 messages - by email and through the form on the site, messaged them on Instagram, made 2 calls (no answer). I wasted a week waiting. They simply ignored me. How can you trust this service if the foundation can't even reply to a message and send documents to review. Waiting for an explanation.
Andrii Melnychuk
26/08/2025
I highly recommend Łatwy Start! Thanks to them, my two kids and I received 3-year residence cards without any stress. Special thanks to manager Kristina — she was extremely helpful and even managed to speed up the process for my children. Excellent service, very satisfied!